Shipping Policy

Shipping Policy

Last updated: 7 November 2026

At Nordelle London, we are committed to providing a reliable and convenient shopping experience.

Order Processing

Orders are processed after payment confirmation.

Processing and dispatch times may vary depending on product availability, fulfilment arrangements and order volume.

UK Delivery

We deliver to eligible addresses throughout the United Kingdom.

Available shipping methods, delivery charges and estimated delivery times are displayed during checkout before payment.

Delivery estimates are not guaranteed delivery dates unless expressly confirmed.

Shipping Confirmation

Once your order has been dispatched, you will receive a confirmation email.

Tracking information will be provided where available.

Delivery Delays

Occasionally, deliveries may be affected by carrier disruptions, weather conditions, customs processing or other unforeseen circumstances.

If your order is delayed, please contact our support team.

Your statutory rights regarding delivery remain unaffected.

Incorrect Addresses

Please verify your delivery information before completing your purchase.

If you notice an error, contact us promptly at contact@nordellelondon.com.

Lost or Damaged Parcels

If your order arrives damaged or does not arrive, contact us with your order details.

We will investigate the issue and provide an appropriate resolution under applicable consumer law.

International Fulfilment

Some products may be shipped from international fulfilment centres.

Any applicable additional delivery charges, customs fees or import costs payable by the customer will be disclosed before purchase.

Customer Support

Nordelle London

Email: contact@nordellelondon.com

Website: https://nordellelondon.com

Thank you for shopping with Nordelle London.