Privacy Policy
Last updated: 7 November 2026
At Nordelle London, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you visit our website or place an order, we may collect:
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Your name and contact details
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Billing and delivery information
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Order and purchase history
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Payment-related information
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Device information and IP address
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Website activity and preferences
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Customer service communications
How We Use Your Information
We use your information to:
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Process and fulfil orders
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Arrange deliveries
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Provide customer support
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Handle returns and refunds
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Improve our website and services
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Prevent fraud and maintain security
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Send marketing communications where legally permitted
Legal Basis for Processing
Where applicable, we process personal data based on contractual necessity, legal obligations, legitimate interests or consent.
Sharing Your Information
We may share necessary information with trusted providers, including Shopify, payment processors, delivery partners and service providers.
We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies for essential functionality, analytics and advertising.
Where legally required, we request your consent before placing non-essential cookies.
Data Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure or misuse.
Data Retention
We retain personal information only for as long as necessary for legitimate business purposes and applicable legal obligations.
Your Privacy Rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal information.
You may also object to certain processing or withdraw consent where applicable.
UK customers may lodge a complaint with the Information Commissioner's Office (ICO).
International Data Transfers
Some service providers may process information outside the United Kingdom. Appropriate safeguards will be used where required by law.
Contact Us
For privacy-related enquiries:
Nordelle London
Email: contact@nordellelondon.com
Website: https://nordellelondon.com
Policy Updates
We may update this policy to reflect changes in our services or legal requirements. Updates will be published on this page.